AI Operations for Enterprise

The work between
your systems 
automated.

Nava is a specialist consultancy that designs and deploys AI workflows that handle communications, process documents, retrieve information and update your existing systems, with people in control of the decisions that matter.

Built around your processes. Integrated with your existing stack.

The Operating Layer

Most businesses already have the software. The expensive part is the work between it.

Employees still read emails, open attachments, search for records, copy information between systems, draft responses and decide what happens next. Nava turns that sequence into a governed AI workflow.

Industries

Built for businesses where operational detail matters.

Reduce the administrative load around every client engagement.

Outcome

Less time gathering and moving information. More time applying specialist judgement.

Example workflows
  • 01Client onboarding and information collection
  • 02Inbox triage and request classification
  • 03Tax-document extraction and validation
  • 04Automated chasing of missing information
  • 05Retrieval of client records and prior correspondence
  • 06Drafting routine client communications
  • 07Updating CRM and practice-management systems

These are examples of the workflows Nava is designed to automate. Every engagement is scoped against the reality of your specific systems, teams and controls.

How we work

Start with one expensive workflow. Prove the outcome. Expand from there.

01

Identify

Find the workflow with the clearest operational leverage.

  • Interview the people doing the work
  • Map systems, handoffs and exceptions
  • Establish a measurable baseline
02

Build

Develop against the reality of your operation.

  • Connect relevant systems and data
  • Build on real examples
  • Include human review and approval rules
03

Prove

Measure the system against the current process.

  • Time saved
  • Response times
  • Processing capacity
  • Accuracy and exception rates
04

Scale

Extend the operating layer into adjacent workflows.

  • Add new actions and integrations
  • Increase automation safely
  • Reuse the underlying infrastructure
Built for real operations

AI that fits your business... not the other way around.

01

Existing systems

Integrate with the tools your teams already depend on rather than forcing a complete platform replacement.

02

Human control

Use approvals, escalation rules and confidence thresholds wherever judgement or risk requires oversight.

03

Traceability

Maintain clear records of what information was used, what action was taken and where human review occurred.

04

Deployment flexibility

Design systems around the organisation's preferred cloud, data and security environment.

05

Measurable outcomes

Define success using operational metrics rather than demonstrations or AI usage statistics.

06

Extensible architecture

Build the first workflow as the foundation for additional automation across the organisation.

Specific hosting, security and governance requirements are agreed during technical discovery.

Team

Built by operators who have shipped this work before.

Cole Dorrestein, CEO of Nava AI

Cole Dorrestein

CEO
  • Exited AI founder. Business transformation and GTM expert.
  • ex-Quant, part of the founding digital assets team at Marex Solutions.
  • MSc Strategic Marketing and Machine Learning at Imperial College Business School.
  • Specialises in ML applications to business operations, diagnosing and solving the highest-ROI bottlenecks with frontier and proprietary AI workflows.
Ansh Arora, CTO of Nava AI

Ansh Arora

CTO
  • ex-Palantir, led a team of Forward Deployed Engineers.
  • Built software for the National Fraud Intelligence Bureau; secure code that touched every financial crime report in the UK.
  • MSc Machine Learning from Imperial College London.
  • Full-stack cloud and AI expertise across AWS and Microsoft Azure, building production-grade agents for enterprise.
BasedLondon · working globally
Start a conversation

Point us at the bottleneck.

Tell us where your team loses time. We'll help map the workflow, identify what should be automated and define the outcome worth building toward.

Book a Call

A 30min free consultation to operationally revolutionise your business.  We reply personally. No sales process.